Serena Hotel, Kigali

Serena Hotel, Kigali


Ideally located on one of Kigali’s most charming boulevards, the five-star Kigali Serena Hotel is built around a polished granite atrium, which showcases the very best of Rwandese cultural art.

Relaxed yet elegant, the hotel features an Executive Lounge and Bar, which opens onto a wide sundeck overlooking the newly refurbished swimming pool. Also overlooking the pool, the popular Milima Restaurant offers a wide range of all-day buffet choices, while the relaxed Sokoni Café offers inside and outside poolside seating.

Regarded by many as Kigali’s natural business hub, the hotel also boasts its own extensive conference centre, 500-seater auditorium and lavish ballroom.


The hotel is in central Kigali Rwanda, just 10 kilometres from Kigali International Airport.


11_-_Pool_Waterfall 8_-_Pool gym

  • Wide selection of rooms and suites: all with AC, satellite TV, Wi-Fi and voice-mail
  • The Milima Restaurant
  • The Sokoni Café and Bar
  • The Executive Lounge and Bar
  • Swimming pool, pool deck and gardens
  • The Maisha Health Club
  • Dedicated conference and social events centre
  • Business Centre, travel desk, taxi and limousine service
  • Gift Shop, news-stand and travel requisites kiosk

Newly Renovated Accommodation For Business or Leisure

Our Kigali accommodation features 148 rooms. Make your choice from a selection of 60 Standard Rooms, 37 Superior Rooms, 19 Deluxe Rooms, 18 Junior Suites, 7 Prime Rooms, 6 Executive Suites and a luxury Presidential Suite.

All our newly-renovated rooms are presented in typically pan-African style with either twin or queen-sized beds and are ideal for both leisure and business.

Facilities include:

  • 24-hour room service
  • air-conditioning
  • WI-FI and in-room modem hook-up
  • direct-dial phone
  • voice-mail
  • in-room flat-screen satellite TV
  • mini-bar
  • private safe
  • tea and coffee-making facilities
  • hair driers
  • porter/concierge
  • 24-hour on-call doctor
  • Business Centre
  • ‘Maisha’ Health Spa
  • airport shuttle
  • taxi and limousine service.

While most of our rooms are designated ‘non-smoking’, smoking rooms can be arranged with prior notice.

Our choice of rooms comprises:

Standard Rooms

bedroom 3_-_Bedroom 02__Standard_Roomc1433c _CGC7819

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Deluxe Rooms

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include :-

  • 24-hour room service
  • air-conditioning
  • WI-FI and in-room modem hook-up


Superior Rooms

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Prime Rooms

Varying slightly in size between 25 and 30 sq metres, these rooms offer either twin or king-sized beds and a luxury bathroom with both tub and shower.

Facilities include:

  • 24-hour room service
  • air-conditioning
  • WI-FI and in-room modem hook-up
  • direct-di…

Studio Suite

Our Studio Suites (40 sq m) offer king-sized beds, luxury bathroom with both tub and shower, and an integrated work space.

Executive Suite

Our Executive Suites (70 sq m) offer king-sized beds, a luxury bathroom with both tub and shower, an integrated work space and a separate sitting room.

Presidential Suite

The resplendent Presidential Suite (300 sq m) offers a king-sized bed, luxury ensuite bathroom (with Jacuzzi, tub and shower), two ensuite guest rooms, private office, private conference room, private dining room (and galley kitchen), elegant sitting room, reception area and private vestibule ent…


Superb Local and Globally Inspired Cuisine at Kigali Serena Hotel

kitchen 1_-_Milima_Restaurant dining dinning

Restaurants, bars and entertainment

The Kigali Serena Hotel offers the optimum blend of superb cuisine, ultra-fresh locally-sourced ingredients, globally-inspired menus, and vibrantly colourful entertainment.

The Milima Restaurant

One of Kigali’s most popular dining venues, the Milima Restaurant, overlooks the pool and has been styled to offer a classically elegant interior, and a light-filled atrium overlooking the verdant tropical gardens. Breakfast, lunch and dinner are served at Milima, each with its own subtly different ambience, and each as suited to a business briefing as to a more relaxed event.


Anglo-American or continental breakfasts are served from 6.30am to 10am and feature an extensive buffet selection of home-made pastries and breads, fresh juices and fruits, and a tempting array of continental delicacies.


Lunch at the Milima is served between 12.30pm and 3pm, and features an extensive buffet selection, which varies everyday:

Monday                   The flavours of Spain

Tuesday                  A taste of Malaysia

Wednesday              The best of Rwandese home-cooking

Thursday                 The essence of Europe

Friday                    An oriental feast


Note: Milima is closed for lunch on Saturday and Sunday.


The Milima Restaurant is open for dinner daily (6.30pm to 10pm) and offers both a table d’hôte menu and a wide range of à la carte options.


The Sokoni Restaurant

Relaxed and stylish, the colourful Sokoni Restaurant stands central to our extensive tropical gardens and overlooks the pool. A popular meeting place for guests and locals alike, it is renowned for its colourful cocktails, globe-trotting cuisine and vibrant live music. Open from 10am to 10pm, Sokoni offers an all-day café-styled service to suit all tastes. It also features a choice of weekly ‘specials’ that hit the high spots of the local social scene.

Wednesday… in Mongolia

On Wednesday evenings (from 6.30pm) we feature our renowned Mongolian Menu – a spicy fusion of the very best of Asian cuisine, served under the stars, and alongside the hottest live jazz in town.

Friday… the African way

Every Friday, we offer the ideal way to wind down from the week. Start off with cocktails in the bar during ‘Happy Hour’ (all drinks half price between 6pm and 7pm); then move on to our sumptuous African Buffet, which runs continuously between 6.30pm and 10pm. A showcase of local, regional and international cuisine, we pride ourselves on the unrivalled variety and style of our buffet, and on the quality of our resident band, who take the stage at 7pm.

‘Sokoni Sunday’

On Sundays, Sokoni is THE place to be for the traditional East African curry lunch, a lavish buffet event that’s popular with family and friends alike. The ultimate in lazy Sundays, the ‘Sokoni Sunday’ starts with lunch (served from 12.30 to 3pm) and features; reading the papers, relaxing by the pool, live jazz from 3pm onwards, and ‘Sokoni Sundowners’ from 7pm.



Sokoni is exceptionally child-friendly and, especially at weekends, it features as one of the city’s favourite family venues. Our children’s menu is guaranteed to appeal to youngsters of all ages and is on offer all-day, every-day. What’s more, children under 12-years eat at half price.


The lounge


Central to the hotel is our extensive lounge, which offers an up-beat bar area, a more relaxed and intimate piano bar (with resident pianist from 7pm); and extensive air-conditioned lounge, which overlooks the pool. Opening off the lounge, is an open-air terrace with Mediterranean furniture and wide parasols.

Room service

We offer 24-hour room service, which features an extensive menu offering everything from the classic club sandwich to a delicately-spiced curry. We are also delighted to serve a private lunch or dinner in your room or suite; or to provide cocktails and canapés on your private terrace.

Rwanda’s Leading Conference Venue

The Kigali Serena Hotel is one of the leading conference venues in Kigali. Our hotel offers the largest conference facilities in Rwanda featuring:

  • an 800-seater ballroom
  • a 500-seater auditorium (with stage and full AV)
  • 3 spacious meeting rooms
  • an executive board room/private dining room
  • an International Press Centre
  • a selection of indoor and outdoor reception areas
  • an interactive business centre
  • Wi-Fi connectivity
  • conference back-up and planning support
  • translation/interpretation facilities
  • private entrance and function lobby and extensive private parking

Among the conference services offered are:

  • PA system, table microphones, cordless microphones, TV/Video/DVD, LCD projector/screen, podium, white boards/flip charts and markers
  • Wi-Fi connectivity
  • Delegate pads, pens/pencils and 1-litre mineral water
  • Modern, modular events furniture, which can be tailored to your specifications
  • Business support (secretarial services, photo-copying, Wi-Fi and a full range of global communications)
  • Registration staff and conference organization support
  • Floral services
  • 24-hour generator back-up
  • Travel desk for onward bookings or local safaris
  • Concierge services
  • Limousine and taxi services
  • ‘Meet and greet’ services
  • A wide range of CEO suites
  • Extensive secure parking
  • Health Club for your delegates
  • Team-building programmes

Discover Unique and Untouched Rwanda

Lying at the heart of Africa, Rwanda is one of her most dynamic travel destinations. Experience vibrant cities, pristine wilderness and an exceptionally hospitable people during your holiday in Rwanda. A unique and largely undiscovered venue, Rwanda also offers unrivalled biodiversity, beautiful mountains, some of the oldest and most precious rain forests on earth, five volcanoes, 23 lakes, numerous waterfalls, and three stunning national parks. As to wildlife, Rwanda boasts 13 species of primates (25% of the total number in Africa), and 670 species of birds, many of which are globally endangered. Sports lovers, meanwhile, can enjoy walking, trekking or mountain biking along thousands of pristine trails, mountaineering, volcano exploration, fishing, boating and a plethora of water sports, while cultural options include a pageant of traditional dance, historical sites, and displays of ethnic art and heritage.



Rwanda can be visited at any time of year. There are two annual rainy seasons: the big rains which last from mid-February to the beginning of June, and the small rains from mid-September to mid-December. Rainfall, especially over the mountains, is heavy during these two periods, particularly from March to May. The long dry season, June to September, is the best time for tracking gorillas in the Volcanoes National Park and for hiking in Nyungwe Forest Reserve.

Experience Your Dream Wedding in Beautiful Rwanda

Kigali’s preferred social venue, the Kigali Serena Hotel offers a stand-alone conference and events centre, which lends itself ideally to the staging of weddings. With its own gracious entrance, marble lobby and selection of function rooms, the hotel also offers a full stage, outdoor terraces and landscaped grounds and fountains that create a unique and unforgettable atmosphere for your wedding day.

The centre offers:

  • an 800-seater ballroom
  • a 500-seater auditorium (with stage and full AV)
  • 3 spacious meeting rooms
  • a private reception room
  • a selection of indoor and outdoor reception areas
  • a private entrance and function lobby and extensive private parking

The hotel also offers a complete wedding planning service, an unrivalled banqueting service, some unique family and friends accommodation packages and easily the most romantic selection of honeymoon suites available in Rwanda.

Relax and Revive With Our Spa Treatments and Facilities

Our Kigali hotel features a stunning new ‘Maisha’ Mind Body and Spirit Spa facility. The spa has been styled along a Moorish theme and offers an ultra-modern gym, aerobics studio, landscaped outdoor pool area, and separate spa areas for men and women.

Our facilities include:

spa 1


  • An 18m landscaped pool set amid extensive tropical gardens
  • A state-of-the-art gymnasium and cardio studio
  • An aerobic studio offering workouts to include; cardiovascular, kick boxing, dance, yoga, Tai chi and ‘stretch and sculpture’
  • Steam, sauna, plunge pool, sun-deck and juice bar
  • A full range of holistic massage, de-tox and aromatherapy treatments
  • A unisex hair and beauty salon

Our treatments

We offer a wide range of treatments, each of which can be specifically tailored to your needs. Some utilize the renowned ELEMIS range of scientific skin therapy treatments, others are handmade by our therapy team using local fruits, flower oils, medicinal herbs and fruits of the sea.

Our treatment range is as holistic as our concept. Choose from energizing ‘hot-stone’ massages in the style of the ancient Maya civilization, luxuriant nature-based body wraps, masques and ‘body glows’; or the latest state-of-the-art facial and body-perfecting regimes, from the respected house of ELEMIS, one of Europe’s premiere spa-specific brands.

Holiday Offers and Packages in Rwanda

Discover the latest holiday packages, hotels offers and special deals from Kigali Serena Hotel in Rwanda.

gorilla safari


3 Nights/4 Days Safari: Rwanda

Lying at the heart of Africa, Rwanda is one her most dynamic leisure destinations, offering vibrant cities, pristine wilderness and an exceptionally hospitable people. A unique and largely undiscovered venue, Rwanda also offers unrivalled bio…

The Serena Group believes that corporate social responsibility (CSR) should not just be about philanthropy and compliance but that it should also offer a more holistic corporate approach towards economic, social, and environmental impacts as a whole. The group also places strong emphasis on measuring its success, not only in terms of financial gain, but also in terms of the degree to which it has contributed towards local economic development, environmental conservation and social justice.

Kwita Izina Ceremony; This is the ceremony for Gorilla naming it usually happens every year in Rwanda. Sponsorship of the Kwita Izina Gorilla Naming Ceremony; Kigali continue to support programme’s related to the conservation of the undergarment mountain gorillas in Rwanda, June 2009.they participated in the internationally celebrated Kwita Izina (Gorilla naming) ceremony which took place in Virunga National Park. By donating 5000USD Serena was the “bronze” sponsor for the Kwita Izina event was attended by many visitors from all over the world.

Lunch with Genocide Orphans; Kigali Serena Hotel Invited the genocide orphans association “Abahumurizanya” to lunch at the hotel during the countrywide commemoration of 15th anniversary of the genocide. The hotel spent a total amount of Rwf 759,250 for food donation and Rwf 335,250 for transport.

Child Headed Homes Support; Kigali Serena Hotel continues to support the child headed homes in Kimironko under the name of “Abahumurizanya” comprising of 102 families. Besides donating linen and foodstuffs. Management has committed to help some of those who complete secondary education by providing artisan training in the hotel, and hiring the competent ones when a suitable vacancy arises. They in return contribute a portion of their pay to the association. The hotel donated linen to Rwanda Red Cross Society and Gakoni Orphanage.